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smcenteesmcentee Posts: 15
in General Discussion
OK- I posted last month about a frustrating customer service issue, which sparked a very heated conversation!  The lighter was delayed and my frustrations mounted, but Tim at cigar.com made it right.  He took care of me and shipped a replacement out ASAP.  I was satisfied and had forgotten about the original order, however... the first lighter just arrived!  So I have to give a special thanks to Tim and cigar.com for taking my situation seriously and making me feel like a valuable customer.  I didn't want to bury this in the old, unread thread.  I wanted everyone to know that Tim really did a fantastic job!!!

Sarah
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Comments

  • LasabarLasabar Posts: 4,472 ✭✭✭
    smcentee:
    OK- I posted last month about a frustrating customer service issue, which sparked a very heated conversation!  The lighter was delayed and my frustrations mounted, but Tim at cigar.com made it right.  He took care of me and shipped a replacement out ASAP.  I was satisfied and had forgotten about the original order, however... the first lighter just arrived!  So I have to give a special thanks to Tim and cigar.com for taking my situation seriously and making me feel like a valuable customer.  I didn't want to bury this in the old, unread thread.  I wanted everyone to know that Tim really did a fantastic job!!!

    Sarah
    My birthday wish is to run my fingers through Tiim's Beard whilst smoking a Diesel...

    The beard, just because it is a figure of myth and legend..
    The Diesel, cuz it's the only cigar that can offset the ghey of my birthday wish...
  • j0z3rj0z3r Posts: 9,403 ✭✭
    Glad everything worked out for you Sarah. The guys at cigar.com are great, you won't find their level of customer service anywhere else that's for sure. Again, glad it all worked out for you, hopefully you'll stick around and post some more, always nice to have some new voices around. Do you smoke cigars, or do you buy for a husband/boyfriend?
  • BStayerBStayer Posts: 318 ✭
    Lasabar:
    smcentee:
    OK- I posted last month about a frustrating customer service issue, which sparked a very heated conversation!  The lighter was delayed and my frustrations mounted, but Tim at cigar.com made it right.  He took care of me and shipped a replacement out ASAP.  I was satisfied and had forgotten about the original order, however... the first lighter just arrived!  So I have to give a special thanks to Tim and cigar.com for taking my situation seriously and making me feel like a valuable customer.  I didn't want to bury this in the old, unread thread.  I wanted everyone to know that Tim really did a fantastic job!!!

    Sarah
    My birthday wish is to run my fingers through Tiim's Beard whilst smoking a Diesel...

    The beard, just because it is a figure of myth and legend..
    The Diesel, cuz it's the only cigar that can offset the ghey of my birthday wish...
    My stomach hurts! It wouldn't be so bad but the mental picture is just killing me here!
  • HugemooseHugemoose Posts: 458 ✭
    Lasaber, you have a major screw loose.....and it makes me laugh endlessly! I just woke my dog up from laughing. Now he wants to play....crap! That is a fantastic post right there.

    And Sarah, it is good to hear that everything worked out. Ccom has showed me the best internet customer service from any place I have ever bought from (cigars or not). They are very good at what they do and all of them are stand up people. Now go and enjoy your two lighters!!!
  • kaspera79kaspera79 Posts: 7,257 ✭✭✭
    Sarah, thanks for mentioning the great service you received here, and Lassy, somethings are better left unsaid. This isn't Fantasy Island where all your dreams come true. I am starting to worry about your state of mental health.
  • rwheelwrightrwheelwright Posts: 3,296 ✭
    Lasabar:
    smcentee:
    OK- I posted last month about a frustrating customer service issue, which sparked a very heated conversation!  The lighter was delayed and my frustrations mounted, but Tim at cigar.com made it right.  He took care of me and shipped a replacement out ASAP.  I was satisfied and had forgotten about the original order, however... the first lighter just arrived!  So I have to give a special thanks to Tim and cigar.com for taking my situation seriously and making me feel like a valuable customer.  I didn't want to bury this in the old, unread thread.  I wanted everyone to know that Tim really did a fantastic job!!!

    Sarah
    My birthday wish is to run my fingers through Tiim's Beard whilst smoking a Diesel...

    The beard, just because it is a figure of myth and legend..
    The Diesel, cuz it's the only cigar that can offset the ghey of my birthday wish...
    How about a c 0 c k Diesel? Wait, that makes it worse doesn't it?
  • smcenteesmcentee Posts: 15
    My husband has a great humidor, and I like to find new sticks for him to try.  However, I do enjoy a nice smoke myself once in a while, as well! 
  • jeffjacksonjeffjackson Posts: 40
    Lasabar:
    smcentee:
    OK- I posted last month about a frustrating customer service issue, which sparked a very heated conversation!  The lighter was delayed and my frustrations mounted, but Tim at cigar.com made it right.  He took care of me and shipped a replacement out ASAP.  I was satisfied and had forgotten about the original order, however... the first lighter just arrived!  So I have to give a special thanks to Tim and cigar.com for taking my situation seriously and making me feel like a valuable customer.  I didn't want to bury this in the old, unread thread.  I wanted everyone to know that Tim really did a fantastic job!!!

    Sarah
    My birthday wish is to run my fingers through Tiim's Beard whilst smoking a Diesel...

    The beard, just because it is a figure of myth and legend..
    The Diesel, cuz it's the only cigar that can offset the ghey of my birthday wish...
    Lasabar, If the money is right, I might be able to set this up for you....hahahaha
  • KriegKrieg Posts: 5,188 ✭✭✭
    jeffjackson:
    Lasabar:
    smcentee:
    OK- I posted last month about a frustrating customer service issue, which sparked a very heated conversation!  The lighter was delayed and my frustrations mounted, but Tim at cigar.com made it right.  He took care of me and shipped a replacement out ASAP.  I was satisfied and had forgotten about the original order, however... the first lighter just arrived!  So I have to give a special thanks to Tim and cigar.com for taking my situation seriously and making me feel like a valuable customer.  I didn't want to bury this in the old, unread thread.  I wanted everyone to know that Tim really did a fantastic job!!!

    Sarah
    My birthday wish is to run my fingers through Tiim's Beard whilst smoking a Diesel...

    The beard, just because it is a figure of myth and legend..
    The Diesel, cuz it's the only cigar that can offset the ghey of my birthday wish...
    Lasabar, If the money is right, I might be able to set this up for you....hahahaha
    LOL! that was awesome

    "Long ashes my friends."

  • LasabarLasabar Posts: 4,472 ✭✭✭
    jeffjackson:
    Lasabar:
    smcentee:
    OK- I posted last month about a frustrating customer service issue, which sparked a very heated conversation!  The lighter was delayed and my frustrations mounted, but Tim at cigar.com made it right.  He took care of me and shipped a replacement out ASAP.  I was satisfied and had forgotten about the original order, however... the first lighter just arrived!  So I have to give a special thanks to Tim and cigar.com for taking my situation seriously and making me feel like a valuable customer.  I didn't want to bury this in the old, unread thread.  I wanted everyone to know that Tim really did a fantastic job!!!

    Sarah
    My birthday wish is to run my fingers through Tiim's Beard whilst smoking a Diesel...

    The beard, just because it is a figure of myth and legend..
    The Diesel, cuz it's the only cigar that can offset the ghey of my birthday wish...
    Lasabar, If the money is right, I might be able to set this up for you....hahahaha
    Oh Mama! Christmas might be coming early this year!!!
  • stephen_hannibalstephen_hannibal Posts: 4,317 ✭
    Lasabar:
    jeffjackson:
    Lasabar:
    smcentee:
    OK- I posted last month about a frustrating customer service issue, which sparked a very heated conversation!  The lighter was delayed and my frustrations mounted, but Tim at cigar.com made it right.  He took care of me and shipped a replacement out ASAP.  I was satisfied and had forgotten about the original order, however... the first lighter just arrived!  So I have to give a special thanks to Tim and cigar.com for taking my situation seriously and making me feel like a valuable customer.  I didn't want to bury this in the old, unread thread.  I wanted everyone to know that Tim really did a fantastic job!!!

    Sarah
    My birthday wish is to run my fingers through Tiim's Beard whilst smoking a Diesel...

    The beard, just because it is a figure of myth and legend..
    The Diesel, cuz it's the only cigar that can offset the ghey of my birthday wish...
    Lasabar, If the money is right, I might be able to set this up for you....hahahaha
    Oh Mama! Christmas might be coming early this year!!!


    Somebody take pictures!
  • TatuajeVITatuajeVI Posts: 2,378 ✭
    Lasabar:
    jeffjackson:
    Lasabar:
    smcentee:
    OK- I posted last month about a frustrating customer service issue, which sparked a very heated conversation!  The lighter was delayed and my frustrations mounted, but Tim at cigar.com made it right.  He took care of me and shipped a replacement out ASAP.  I was satisfied and had forgotten about the original order, however... the first lighter just arrived!  So I have to give a special thanks to Tim and cigar.com for taking my situation seriously and making me feel like a valuable customer.  I didn't want to bury this in the old, unread thread.  I wanted everyone to know that Tim really did a fantastic job!!!

    Sarah
    My birthday wish is to run my fingers through Tiim's Beard whilst smoking a Diesel...

    The beard, just because it is a figure of myth and legend..
    The Diesel, cuz it's the only cigar that can offset the ghey of my birthday wish...
    Lasabar, If the money is right, I might be able to set this up for you....hahahaha
    Oh Mama! Christmas might be coming early this year!!!
    lol. you are so not right in the head.
  • BStayerBStayer Posts: 318 ✭
    stephen_hannibal:
    ...Somebody take pictures!
    I think they should film it and post it in the Cigar.Com Media section of the site! That would be one for the ages!! Maybe Lassy could do a blind taste test of cigars while stroking Tim's beard.
  • timbtimb Posts: 353 ✭✭✭

    Sara - glad I could help.  Anytime you need anything, let me know.

    The rest of you, thank you for the kind albeit disturbing interest in my beard. 

     

  • jeffjacksonjeffjackson Posts: 40
    TatuajeVI:
    Lasabar:
    jeffjackson:
    Lasabar:
    smcentee:
    OK- I posted last month about a frustrating customer service issue, which sparked a very heated conversation!  The lighter was delayed and my frustrations mounted, but Tim at cigar.com made it right.  He took care of me and shipped a replacement out ASAP.  I was satisfied and had forgotten about the original order, however... the first lighter just arrived!  So I have to give a special thanks to Tim and cigar.com for taking my situation seriously and making me feel like a valuable customer.  I didn't want to bury this in the old, unread thread.  I wanted everyone to know that Tim really did a fantastic job!!!

    Sarah
    My birthday wish is to run my fingers through Tiim's Beard whilst smoking a Diesel...

    The beard, just because it is a figure of myth and legend..
    The Diesel, cuz it's the only cigar that can offset the ghey of my birthday wish...
    Lasabar, If the money is right, I might be able to set this up for you....hahahaha
    Oh Mama! Christmas might be coming early this year!!!
    lol. you are so not right in the head.
    TatuajeVI....tell me about it....where do they come up with this stuff.....hahahaha
  • jeffjacksonjeffjackson Posts: 40
    Lasabar:
    jeffjackson:
    Lasabar:
    smcentee:
    OK- I posted last month about a frustrating customer service issue, which sparked a very heated conversation!  The lighter was delayed and my frustrations mounted, but Tim at cigar.com made it right.  He took care of me and shipped a replacement out ASAP.  I was satisfied and had forgotten about the original order, however... the first lighter just arrived!  So I have to give a special thanks to Tim and cigar.com for taking my situation seriously and making me feel like a valuable customer.  I didn't want to bury this in the old, unread thread.  I wanted everyone to know that Tim really did a fantastic job!!!

    Sarah
    My birthday wish is to run my fingers through Tiim's Beard whilst smoking a Diesel...

    The beard, just because it is a figure of myth and legend..
    The Diesel, cuz it's the only cigar that can offset the ghey of my birthday wish...
    Lasabar, If the money is right, I might be able to set this up for you....hahahaha
    Oh Mama! Christmas might be coming early this year!!!
    LOLOLOLOL!
  • laker1963laker1963 Posts: 5,046
    timb:

    Sara - glad I could help.  Anytime you need anything, let me know.

    The rest of you, thank you for the kind albeit disturbing interest in my beard. 

     

    Tim will be considering shaving that thing all day long, LMAO
  • timbtimb Posts: 353 ✭✭✭
    I thought about maybe going just moustache...  but quickly reconsidered.  Embarrassed [:$]
  • LasabarLasabar Posts: 4,472 ✭✭✭
    timb:
    I thought about maybe going just moustache...  but quickly reconsidered.  Embarrassed [:$]
    I don't know how many COTMC members you have, but I would laugh my freaking ass off if next's month shipment came with a little baggie of a beard hair...

    It would probably break some health laws or something, but it's just a little bit of Cigar.com to cherish forever!

    Lemme KNOW!!!!
  • timbtimb Posts: 353 ✭✭✭

    Lasabar - I don't see that happening, but be careful what you wish for...

  • denniskingdennisking Posts: 3,703 ✭✭✭
    make a cigar out of it for Lasabar. send him the Wooly Tim Corojo
  • The CankThe Cank Posts: 799
    my God this post made it far....... I will have bad dreams tonight....
  • FourtotheflushFourtotheflush Posts: 2,555 ✭
    Sara, Feel free to send me that second lighter! Seriously though Ccom should set up a Herf so we can all run our fingers through Tims Beard! For a $20 each and send it off to a charity!!
  • gmill880gmill880 Posts: 5,947 ✭
    Fourtotheflush:
    Sara, Feel free to send me that second lighter! Seriously though Ccom should set up a Herf so we can all run our fingers through Tims Beard! For a $20 each and send it off to a charity!!

    The first annual Beard Rub and Herf For Charity !!! The first charity can be the CCOM Widows Charity. Shopping money for all the members wifes that husbands who spend so much time on here that their wife's feel like widows !!! For the record I'll just donate $20.00 dollars ...don't need to do that whole beard thingy ...no dis-respect Tim ...I'm sure its a fine specimen of a beard and all butttt ...
  • FourtotheflushFourtotheflush Posts: 2,555 ✭
    timb:
    I thought about maybe going just moustache...  but quickly reconsidered.  Embarrassed [:$]
    I can see that Tim! Go Village People Style.
  • LasabarLasabar Posts: 4,472 ✭✭✭
    God... I just love that everytime I post I can scroll down a little and see Tim just smiling at me... almost laughing saying:
    Don't worry Nate... I'm here, to catch you when you fall, and wear a denim jacket and cook you a large steak and tell you tales of how Rocky Patel once sharted on a plane and that Ernesto Padilla once had to Roll a Corona Gorda Naked on a bet he lost...

    Laugh on Tim... Laugh on
  • j0z3rj0z3r Posts: 9,403 ✭✭
    Way to go Lassy...you've officially weirded me out.
  • LasabarLasabar Posts: 4,472 ✭✭✭
    j0z3r:
    Way to go Lassy...you've officially weirded me out.
    Obviously you don't have a beard.....
  • nightmaremike31nightmaremike31 Posts: 718 ✭✭✭
    Lasabar:
    j0z3r:
    Way to go Lassy...you've officially weirded me out.
    Obviously you don't have a beard.....


    I've got a goatee so I'm not wierded out... I call dibs on seconds after Lassy in the 1st anual Herf n' Rub!!
  • nightmaremike31nightmaremike31 Posts: 718 ✭✭✭
    Oh and Lassy, your avitar... I seriously thought I was going to pee my pants this morning after laughing so hard!!
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