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customer service

So i just placed my first phone order with Ccom, and I was BLOWN AWAY. I mean, you guys rave about the service all the time, but I didnt expect it to be that awesome! I was on hold listening to sinatra for like 30 seconds, and then Matthew picked up, had my order up already, and processed it in less than a minute. I think my day got better just from calling in. Kudos CCOM!!!
-Patrick

Comments

  • fla-gypsyfla-gypsy Posts: 3,023 ✭✭
    There is none better!
  • Amos_UmwhatAmos_Umwhat Posts: 8,865 ✭✭✭✭✭
    as far as I can tell, CCOM customer service is, quite simply, unparalleled
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  • smoke_em_if_you_got_emsmoke_em_if_you_got_em Posts: 4,992 ✭✭✭✭✭
    They are in a league of their own when it comes to customer service if you ask me.
  • t_evan50t_evan50 Posts: 1,725
    If all businesses were ran like Ccom everyone in this country would have a job. A true model of how to run a business.
  • pnaylonpnaylon Posts: 214
    I tihnk I'm gonna call in just to chat if im having a bad day. It was like therapy.
  • it is fantastic!!! bar none, the best... i talked to tim today about getting some sticks in for my birthday on sunday and he hooked me up big time.. you just cant beat it
  • kos22uskos22us Posts: 47
    do many of you guys get the 10 cigar custom sampler deal ?
  • pnaylonpnaylon Posts: 214
    I thought the Ecuadorian all star was a fantastic deal and i love MOWs and Cains. Its just about preference.
  • If you have not received your sticks yet then wait to see how you feel when they come. It is very likely you will love ccom even more then.
    I log on to the online chat all the time just to chat with Andy. Sometimes we talks cigars, other times not so much. There are none like these guys.
  • undulacundulac Posts: 1,129
    kos22us:
    do many of you guys get the 10 cigar custom sampler deal ?
    Call the 800 number and tell them what you like. They will work MUCH better deals then that 10 cigar custom deal.
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