Got my new humi in today :( Now with pics

Vision

So I went ahead and scooped up an "Imperfect/Nicks/Scratches Humi this week. I recieved it in today and WOW what a total let down. I knew there could be an ingraving on the glass which there was (Close to my wife's initials so not a prob at all). But the let down is that the Hygrometer was totally broken..... All the guts smashed out, There is a good SMASHED in corner, and the top piece of wood that hold the glass down is lifted slightly. Now....... I massaged the corner down so it looks good and pushed the top down a little better. I will need to buy a hygro (dont even think about it ) which sort of sucks but other then that I THINK its live-able. Would you guys just say eff it and keep it (IF... Big IF it holds humidity) or would you call/return it?

Thanks for reading.... It just sucks because I want to start on seasoning it but will need to hold off till monday. What a total let down.

danielzreyes

Imo those analog hygro are useless anyways. As long as it seals the hole then you're ok.

xmacro

I'd say return it - imperfects are cheaper because there's a cosmetic imperfection in the wood, or a small dent in some small corner that doesn't affect the humi. It DOESN'T mean the hygro is smashed or there's a smashed corner - that's not an imperfect, that's a POS that needs to be thrown out.

robertgreen30

Pete I have an extra Hygrometer and can get it to you when I get home

Vision

robertgreen30:

Pet I have an extra Hygrometer and can get it to you when I get home

Thanks bro but this POS is going back. There is just way too much wrong with it. I will get pics up asap and see what people think then.

robertgreen30

Vision:

robertgreen30:

Pet I have an extra Hygrometer and can get it to you when I get home

Thanks bro but this POS is going back. There is just way too much wrong with it. I will get pics up asap and see what people think then.

No problem. If you need it let me know

phobicsquirrel

I love getting a new humi, just hate setting it up.

Vision

phobicsquirrel:

I love getting a new humi, just hate setting it up.

I enjoy the seasoning part of it. Its like waiting for XMas. I just hate when its broken.

phobicsquirrel

yeah broken isn't good.

jthanatos

Vision:

So I went ahead and scooped up an "Imperfect/Nicks/Scratches Humi this week. I recieved it in today and WOW what a total let down. I knew there could be an ingraving on the glass which there was (Close to my wife's initials so not a prob at all). But the let down is that the Hygrometer was totally broken..... All the guts smashed out, There is a good SMASHED in corner, and the top piece of wood that hold the glass down is lifted slightly. Now....... I massaged the corner down so it looks good and pushed the top down a little better. I will need to buy a hygro (dont even think about it ) which sort of sucks but other then that I THINK its live-able. Would you guys just say eff it and keep it (IF... Big IF it holds humidity) or would you call/return it?

Thanks for reading.... It just sucks because I want to start on seasoning it but will need to hold off till monday. What a total let down.

I would guess from a long conversation that I had with the people at that site before I ordered that the break happened in shipping, and is not the imperfection. I would call. The important quote from the site is "Nothing at all that compromises the humidors ability to perform correctly. This is just cosmetic damage."

Vision

jthanatos:

Vision:

So I went ahead and scooped up an "Imperfect/Nicks/Scratches Humi this week. I recieved it in today and WOW what a total let down. I knew there could be an ingraving on the glass which there was (Close to my wife's initials so not a prob at all). But the let down is that the Hygrometer was totally broken..... All the guts smashed out, There is a good SMASHED in corner, and the top piece of wood that hold the glass down is lifted slightly. Now....... I massaged the corner down so it looks good and pushed the top down a little better. I will need to buy a hygro (dont even think about it ) which sort of sucks but other then that I THINK its live-able. Would you guys just say eff it and keep it (IF... Big IF it holds humidity) or would you call/return it?

Thanks for reading.... It just sucks because I want to start on seasoning it but will need to hold off till monday. What a total let down.

I would guess from a long conversation that I had with the people at that site before I ordered that the break happened in shipping, and is not the imperfection. I would call. The important quote from the site is "Nothing at all that compromises the humidors ability to perform correctly. This is just cosmetic damage."

100% agreed.

Vision

Shipping damage... I agree... still sucks

seagarlover

I'm sorry but in my opinion, and this is just MY opinion I would return it asap.

Rail_Jockey

Pm to you vision.

Vision

seagarlover:

I'm sorry but in my opinion, and this is just MY opinion I would return it asap.

Hope to on Monday. If it was one or two bumps i would be cool with it. But this is smoked.

Smokindaddy

Peter im so sorry this happened. Hopefully you can get it taken care of.

Bigshizza

Send her back man..they'll stand behind their product..or else we will rise up!!

Scrambler

Yeah, I'd send that back. My wife bought me a blem humidor a few years ago, and I'm still not sure what they considered to be a blemish. The only thing I can find wrong with it is a tool mark on the Spanish cedar lining, which is barely noticeable only if the humidor is open and empty.

Streater

Bigshizza:

Send her back man..they'll stand behind their product..or else we will rise up!!

There is so much truth to this comment, it's scary.

0patience

Streater:

Bigshizza:

Send her back man..they'll stand behind their product..or else we will rise up!!

There is so much truth to this comment, it's scary.

Yup!
Explain to them that you talked to the guys on the "Cigar forum" that you are a member of and they said to give them a chance to make it right, before all of them boycott their company.

That usually will get them to sit up and take notice. And if it doesn't, I have no problem adding them to my "DO NOT do business with" list.

robertgreen30

0patience:

Streater:

Bigshizza:

Send her back man..they'll stand behind their product..or else we will rise up!!

There is so much truth to this comment, it's scary.

Yup!
Explain to them that you talked to the guys on the "Cigar forum" that you are a member of and they said to give them a chance to make it right, before all of them boycott their company.

That usually will get them to sit up and take notice. And if it doesn't, I have no problem adding them to my "DO NOT do business with" list.

+1

Vision

0patience:

Streater:

Bigshizza:

Send her back man..they'll stand behind their product..or else we will rise up!!

There is so much truth to this comment, it's scary.

Yup!
Explain to them that you talked to the guys on the "Cigar forum" that you are a member of and they said to give them a chance to make it right, before all of them boycott their company.

That usually will get them to sit up and take notice. And if it doesn't, I have no problem adding them to my "DO NOT do business with" list.

Thanks for all the support guys! I really appreciate it. Tomorrow we will find out. Until then my 50ct is busting at the seams! LOL

The_Kid

What happened with this??

Rain

That thing looks ROUGH.

Vision

The Kid:

What happened with this??

After a few weeks it was replaced. I didnt want to drag it out. I wanted to bash them but ...... I didnt. They did replace it but the guy who I spoke to wasnt fun at all

The_Kid

Vision:

The Kid:

What happened with this??

After a few weeks it was replaced. I didnt want to drag it out. I wanted to bash them but ...... I didnt. They did replace it but the guy who I spoke to wasnt fun at all

Well alls well that ends well

Rain

Vision:

The Kid:

What happened with this??

After a few weeks it was replaced. I didnt want to drag it out. I wanted to bash them but ...... I didnt. They did replace it but the guy who I spoke to wasnt fun at all

Well, duh...you made him work.

jgibv

Vision:

The Kid:

What happened with this??

After a few weeks it was replaced. I didnt want to drag it out. I wanted to bash them but ...... I didnt. They did replace it but the guy who I spoke to wasnt fun at all

Glad they replaced it for you....

sounds like the same experience I had with a retailer that offered "cheap"er cigar related items. Just helps put into perspective how good CCOM's customer service is, doesn't it?