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Did I Make The Stupidest Decision Ever?

MAJORdorMoMAJORdorMo Posts: 356 ✭
in General Discussion
I ordered an imperfect humidor from PremiumHumidors.com an hour ago. After that, I decided to look up info about the business. Here is what I found:
-BBB gave them an F;
-They have many complaints on complaintsboard.com.

The complaints generally say that the glass on the humidor came broken and the seller refused to refund it, a guy ordered an imperfect humidor and they gave him a cheaper imperfect humidor that was OBVIOUSLY not the one he ordered, and some people say they don't even ship!

Also, the imperfect humidor I bought was labeled as being the last one in stock. However, after I ordered it, it STILL says they have one more in stock!

If I get screwed by this company, is there anything I can do?

Oh, and the moral of the story is to research retailers before buying anything from them.

Comments

  • bwcarter54bwcarter54 Posts: 142
    I would call them and cancel the order. It's worth a shot.
  • xmacroxmacro Posts: 3,402 ✭
    Dispute the charge with your credit card company is the only thing I can think of.
  • MAJORdorMoMAJORdorMo Posts: 356 ✭
    bwcarter54:
    I would call them and cancel the order. It's worth a shot.


    When I ordered, it was already 7 PM East Coast time and I have classes tomorrow until 3.
    If I don't get a UPS Tracking # by tomorrow, I'll contact them Wednesday.
  • EFLAGGSEFLAGGS Posts: 19
    Yep just call your credit card comp or bank and tell them your not paying for it, then call the company back and cancel and your off the hook!
  • LukoLuko Posts: 2,003 ✭✭
    For me it would depend on how much I paid...if it was under $50 or so, I probably would take my chances and hope for the best.
  • betasynnbetasynn Posts: 1,249 ✭
    You've got a PM
  • KriegKrieg Posts: 5,188 ✭✭✭
    I'd dispute the charge on your cc, and also cancel the order. If they still ship it, maybe u can refuse delivery

    "Long ashes my friends."

  • bigharpoonbigharpoon Posts: 2,963 ✭✭✭
    I'd wait and see what shows up at your door. I ordered my humidor through them and the thing is absolutely BEAUTIFUL! Seriously. I had to look all over to find the "imperfection." It ended up being a tiny little knot in the wood on the bottom of the inside that gets buried behind the sticks anyway. A tiny little knot is all I could find. It doesn't have any glass, it's solid wood, but I would give them a chance and see what arrives. I'm totally psyched with mine.
  • MAJORdorMoMAJORdorMo Posts: 356 ✭
    I just wanted to update this and say the humidor is beautiful! Flawless.
    I also ordered a single 5 Vegas Classic, but it came damaged and unsmokeable. I sent them and email and they are sending me a replacement.
    Just goes to show everyone's experiences are different ^_^
  • bigharpoonbigharpoon Posts: 2,963 ✭✭✭
    Glad to hear it. Can't wait to buy/build my next one.
  • gmill880gmill880 Posts: 5,947 ✭
    Glad it worked out
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