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processing forever

wahooschockwahooschock Posts: 792 ✭✭✭
in General Discussion
Why do my ccom orders take so long. Can order mid week or fiday and I get no updates. Happens every time. Is it my ccard? Frustrating cause when it finally ships its quick and in good condition. Really on complaint is processing.
I love my pack and a good community (cigars/Vape)
"I'm at the point in my life where if it doesn't taste good,I'm not putting it in my mouth"

Comments

  • rsherman24rsherman24 Posts: 7,084 ✭✭✭✭✭
    Strange. When I order from them I usually have the cigars in my cooler in 2 days. How long does it take to process your orders?
  • wahooschockwahooschock Posts: 792 ✭✭✭
    Doesnt seem to matter when I order they usually ship the next week. Money gone right away though.
    I love my pack and a good community (cigars/Vape)
    "I'm at the point in my life where if it doesn't taste good,I'm not putting it in my mouth"
  • CharlieHeisCharlieHeis Posts: 8,428 ✭✭✭✭✭
    Weird. Mine take two to three days. I place two orders this past week and one took two days and the other, three. Pretty much a standard unless the weekend comes into play.
  • wahooschockwahooschock Posts: 792 ✭✭✭
    The one I just ordered was friday at 230. Last time it was a Wednesday and still not till the next week.shipping is always quick. This one I even ordered directly from andy on the phone.
    I love my pack and a good community (cigars/Vape)
    "I'm at the point in my life where if it doesn't taste good,I'm not putting it in my mouth"
  • reggie713reggie713 Posts: 2,517 ✭✭✭✭
    rsherman24:
    Strange. When I order from them I usually have the cigars in my cooler in 2 days. How long does it take to process your orders?
    +1 this is exactly how I get mine!
  • Ken_LightKen_Light Posts: 3,537 ✭✭✭
    def send an e-mail to a rep. if not a solution, you'll at least get a solid explanation.
    ^Troll: DO NOT FEED.
  • First_WarriorFirst_Warrior Posts: 3,356 ✭✭✭✭✭
    Maybe they are all sitting around smoking cigars.
  • jd50aejd50ae Posts: 7,900 ✭✭✭✭✭
    reggie713:
    rsherman24:
    Strange. When I order from them I usually have the cigars in my cooler in 2 days. How long does it take to process your orders?
    +1 this is exactly how I get mine!


    +1
  • brianetz1brianetz1 Posts: 4,134 ✭✭✭
    wahooschock:
    The one I just ordered was friday at 230. Last time it was a Wednesday and still not till the next week.shipping is always quick. This one I even ordered directly from andy on the phone.
    the friday at 2:30 is understandable to not get a shipping notification until the following week, but ordering on a Wednesday and not getting anything until next week is odd.

    like others i tend to get my cigars in 2-3 business days when ordering.
  • wahooschockwahooschock Posts: 792 ✭✭✭
    Finally shipped today...oddly no confirmation number but I dont care lol. So excited. It happens no matter when I order so I will just have to anticipate it in the future. Not giving up the discounts or customer service just cause I didn plan ahead.
    I love my pack and a good community (cigars/Vape)
    "I'm at the point in my life where if it doesn't taste good,I'm not putting it in my mouth"
  • brianetz1brianetz1 Posts: 4,134 ✭✭✭
    wahooschock:
    Finally shipped today...oddly no confirmation number but I dont care lol. So excited. It happens no matter when I order so I will just have to anticipate it in the future. Not giving up the discounts or customer service just cause I didn plan ahead.
    you really shouldn't be upset at an order that you sent at 230 on friday not shipping until today. It hasn't even been 1 full business day yet. that is well within the acceptable shipping range of most companies.
  • jgibvjgibv Posts: 9,244 ✭✭✭✭✭
    is anything you ordered on "back order" .... might explain why it doesnt ship right away if it's not in stock....

    Ken Light:
    def send an e-mail to a rep. if not a solution, you'll at least get a solid explanation.
    if not, definitely do this. strange that it happens to you with every order

    * I have a new address as of 3/24/18 *

  • wahooschockwahooschock Posts: 792 ✭✭✭
    Not upset about it. Just wondered if I was the only one.
    I love my pack and a good community (cigars/Vape)
    "I'm at the point in my life where if it doesn't taste good,I'm not putting it in my mouth"
  • benhanksbenhanks Posts: 342 ✭✭
    I would highly recommend calling a rep to order. Sometimes they can give you even better prices and it helps to deal with the same person all of the time!
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