Cigar.com not posting reviews of bad cigars
Cigar-662222
Posts: 2 ✭
Tried twice to post a review of the Ave Maria Immaculata Toro. It wasn't good, however, no one else would know that since neither review was put in to the product page. It isn't the only review I've posted on the site but it's the only one that hasn't been added to the product page. This stinks of schilling for the cigar company to me. I posted one last time and said if it wasn't posted, they'd lose me as a customer because of dishonest practices. Anyone else having issues with Cigar.com not posting bad reviews of cigars?
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-- Winston Churchill
"LET'S GO FRANCIS" Peter
I think I also posted an opinion on the feedback line, as you did, and I believe it may have taken a day or two to show up. Not sure, as it's been a long time.
At any rate, what I learned was that there are such things as "trolls", idiots who like to get on sites and post outrageous things for their own entertainment, and for that reason it behooves the site to review these opinions prior to posting them.
I haven't had the Immaculata, but I remember one of our long-time BOTL's posting a poor impression of it, which surprised me, since I've found all of the Ave Maria's to be quite satisfying so far. Be that as it may, no one hits a home run every time, and everyone's tastes are different.
What happened to the Puro Cubano? Don't know, but it didn't last long.
"If you do not read the newspapers you're uninformed. If you do read the newspapers, you're misinformed." -- Mark Twain
Cigar-662222
Thank you for choosing Cigar.com and brining this issue to our attention. We read your review thoroughly and made the call not to publish it due to one simple reason. The issue was not that you were giving a negative review of the cigar but you used the word “****” to describe the cigar. It may seem silly but we are a professional business and cannot publish the word “****” in a professional review. If you would please try to use a different colloquialism we would be more than happy to publish your review of this particular cigar.
Sean Lamb | Tobacconist | Cigar.comPH 800-357-9800 x782 | FAX 877-464-2872 slamb@cigar.com
I like Oliva and Quesada (including Regius) a lot. I will smoke anything, though.
So he's one of those that register, gripe, and never comes back... I hope he does, and tries to fit in.