Are you guys having a meltdown. your sorry customer service line is untouchable! my punch cigar order is way too long in "backorder". I should not be charged for the shipping. @ 7.99. o
We just smoke cigars here, we don't sell them. Look in some of the customer service threads for a rep you can email, hope you get your issue resolved @weld1
For a Punch cigar, that is available in every corner drug store? Or liquor store, depending on your state, I guess.
Seriously though, I could understand getting worked up about some hard to find or cigars that aren't available in your area, but Punch are available everywhere.
In Fumo Pax Money can't buy happiness, but it can buy cigars and that's close enough.
Them Punch are in high demand. Very hard to find these days.
"I drink a great deal. I sleep a little, and I smoke cigar after cigar. That is why I am in two-hundred-percent form." -- Winston Churchill "LET'S GO FRANCIS" Peter
I thought I sent him down the path to resolution, it's not our problem but we don't have to be d*cks to these folks, if you don't want to hear it dont click on the link for 'long backorder' or 'customer service sucks' or 'wheres my freaking order'. these folks have a **** but its not with us, yet
Placed an order this morning, got a "shipped" notice this evening.
Things are looking up!
WARNING: The above post may contain thoughts or ideas known to the State of Caliphornia to cause seething rage, confusion, distemper, nausea, perspiration, sphincter release, or cranial implosion to persons who implicitly trust only one news source, or find themselves at either the left or right political extreme. Proceed at your own risk.
"If you do not read the newspapers you're uninformed. If you do read the newspapers, you're misinformed." -- Mark Twain
Comments
http://forum.cigar.com/discussion/898092/is-anyone-in-here-talked-with-ci-or-ccom-customer-service#
You will find Andy's email in this thread
Or liquor store, depending on your state, I guess.
Seriously though, I could understand getting worked up about some hard to find or cigars that aren't available in your area, but Punch are available everywhere.
Money can't buy happiness, but it can buy cigars and that's close enough.
-- Winston Churchill
"LET'S GO FRANCIS" Peter
not something i'd go out of my way for, but if you find them for $2/stick it's a decent yard gar, or something to keep for your mooching friends
* I have a new address as of 3/24/18 *
Things are looking up!
"If you do not read the newspapers you're uninformed. If you do read the newspapers, you're misinformed." -- Mark Twain