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cigar.com 100. cash
David1031
Posts: 1 ✭
Does anyone know how to take advantage of the 100. bonus on the purchase of 200.
I tried to order 339.00 today and used the code given in the offer; no luck, no discount.
Didn't complete the sale. Tried several times.
1
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PM @TheCigarChick with your issue if you can't contact them via phone and resolve this.
It’s not an immediate discount. Basically You receive $100 credit for your next purchase.
Hi,
@Rdp77 is correct: these are $100 Cash Cards which come within the shipment containing your qualifying order. You place the order, at Checkout enter the code FREE100, and after your order arrives, you have the $100 card to use toward a future order as a method of payment.
The promotion to get your free $100 cash card ends at 11:59pm ET on 09/16, and the $100 cards are valid until 11:59pm ET on 12/31/21.
I used the code and didn't receive anything in my order, just a "wine" card and "watch store" card... I put in a support ticket, but I've put in support tickets in the past and never received a reply to any of them. I just got upgraded to the "elite" membership thing, I guess I'm supposed to have access to a "personal account manager" so who knows, maybe I will get an answer now that I've spent over $1k on their site? With hundreds of cigar sites on the web IDK how they can afford to give such poor customer service.
Hey I did get a reply woohoo... That was quick too! So for my case I guess my "subtotal" was under $200, it was like 199.99 so didn't qualify. they're going to send me a card for it "as a courtesy". I was confused about it because I used the coupon at checkout and everything looked good, it didn't say I needed to get my subtotal over 200, so figured the actual-total was good enough (including tax, etc).
Wow! That is stupendously and incredibly amazing!
Nice!
We need to get this thread deleted! If people find out they can get satisfaction via the forum we'll have gazillions of people thinking this is some sort of backdoor way to customer service! Aaaaacckkk!
From now on, NEVER mention @TheCigarChick. Lindsay is too nice and can't resist helping. When someone registers and their first post is a customer service problem, we need to ridicule them and flag them and embarrass them so they learn that we can't help them and we're just a bunch of nice guys that HATE the likes of them and want to be left alone.
So treat them like everyone else!
I donno, I tagged in Lindsay and the problem was resolved. Seemed an easy choice.
Hi!
Thanks for choosing cigar.com. We want to make sure that your experience is superb. Unfortunately, the cigars we sent you may be defective. Please send them to the Albatross Attic address in the private message I just sent to you. I will quality test your order for you. For your trouble, I will send you a coupon redeemable at cigar.com.
Thank you for your cooperation.
@VegasFrank
VP of Forum Relations.
This guy gets it!!!!!!!!!!
MOW badge received.
@peter4jc & @VegasFrank - Thanks for the laugh!
Also, if my parents ever got onto this Forum and saw anyone said I was “too nice,” they’d probably have my head examined.
@Thane - Glad to hear the problem was resolved quickly, and to your satisfaction. All customers on our email list - which you would be as an Elite Advantage member - did receive an email about the Cash Card promo. In it was fine print stating that the $200 threshold was based off of subtotal, as things like sales tax and excise tax are by law, and go to respective government entities rather than CIGAR.com. Since you were so ridiculously close to $200 as a subtotal, to me it’s a no-brainer to have given you the $100 card, so I’m glad it all worked out in the end.
... um ...
Peter was right.
I was real close to thinking about spending $200 soooo....
DZR
or @peter4jc
It's because you bought dog rockets