Ccom Service Complaint Thread

Comments

• Yakster Posts: 31,345 ✭✭✭✭✭

  May 2017

  Contacts for Customer Service issues:
  
  Sarah Stern | Quality Assurance Manager | CIGAR.com
  1911 Spillman Drive | Bethlehem, PA 18015
  PH 800-357-9800 x872 | FAX 877-464-2872
  sstern@CIGAR.com
  
  Also 
  Andrew Dzikoski  andyd@cigar.com
  

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  2
• Usaf06 Posts: 11,886 ✭✭✭✭✭

  May 2017

  

  "I drink a great deal. I sleep a little, and I smoke cigar after cigar. That is why I am in two-hundred-percent form."
  -- Winston Churchill
  
  "LET'S GO FRANCIS"     Peter
  
  

  4
• silvermouse Posts: 23,465 ✭✭✭✭✭

  May 2017

  oh, I thought it was for ccom to complain about us.

  5
• KidTex Posts: 91 ✭✭✭

  May 2017

  i feel like this is a trap for the trolls... is everyone stocked up on gifs to throw at them or something?

  1
• dirtdude Posts: 6,190 ✭✭✭✭✭

  May 2017

  We have 83 threads that have started with complaints, maybe they will all fall neatly in here

  A little dirt never hurt

  0
• Amos_Umwhat Posts: 9,798 ✭✭✭✭✭

  May 2017

  Probably not, though.  What's our biggest complaint with the complainers?  They never look at any of the vast amount of information already available.  Because they're usually more interested in their own whiny voice than in solving their problem.
  

  WARNING:  The above post may contain thoughts or ideas known to the State of Caliphornia to cause seething rage, confusion, distemper, nausea, perspiration, sphincter release, or cranial implosion to persons who implicitly trust only one news source, or find themselves at either the left or right political extreme.  Proceed at your own risk.  
  
  "If you do not read the newspapers you're uninformed.  If you do read the newspapers, you're misinformed." --  Mark Twain

  6
• jd50ae Posts: 7,900 ✭✭✭✭✭

  May 2017

  I have a complaint. And it is that I have no complaint.

  1
• Yakster Posts: 31,345 ✭✭✭✭✭

  May 2017

  https://www.youtube.com/watch?v=lNKEtXHyYVQ

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  1
• smoke_em_if_you_got_em Posts: 4,992 ✭✭✭✭✭

  June 2017

  Or we can just ignore the complaint threads....just sayin

  2
• Amos_Umwhat Posts: 9,798 ✭✭✭✭✭

  June 2017 edited June 2017

  smoke_em_if_you_got_em said:

  Or we can just ignore the complaint threads....just sayin

  But,...but...What if they're, dare I say it?, offended! 
  
  Gasp! 
  
  Oh my!!
  
  
  
  

  WARNING:  The above post may contain thoughts or ideas known to the State of Caliphornia to cause seething rage, confusion, distemper, nausea, perspiration, sphincter release, or cranial implosion to persons who implicitly trust only one news source, or find themselves at either the left or right political extreme.  Proceed at your own risk.  
  
  "If you do not read the newspapers you're uninformed.  If you do read the newspapers, you're misinformed." --  Mark Twain

  5
• 0patience Posts: 10,665 ✭✭✭✭✭

  June 2017

  Now these morons are posting on MY "wall"??
  
  How the hell should I know anything about where this moron's order is.
  
  
  
  Dear Clueless,
  I don't know anything about your order and I don't answer the emails, cause I'm not customer service and it ain't my website.
  
  Try actually sending them an email or actually posting in the forum and not just posting where ever you see an opening.
  
  
  
  
  

  In Fumo Pax
  Money can't buy happiness, but it can buy cigars and that's close enough.
  
  

  Wylaff said:

  Atmospheric pressure and crap.
  

  11
• Yakster Posts: 31,345 ✭✭✭✭✭

  June 2017

  Good thing you didn't post your phone number, Tony!

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  4
• jgibv Posts: 9,245 ✭✭✭✭✭

  June 2017

  0patience said:

  Now these morons are posting on MY "wall"??
  
  How the hell should I know anything about where this moron's order is.
  
  
  
  Dear Clueless,
  I don't know anything about your order and I don't answer the emails, cause I'm not customer service and it ain't my website.
  
  Try actually sending them an email or actually posting in the forum and not just posting where ever you see an opening.
  
  
  
  
  

  hahaha that's great
  

  
  * I have a new address as of 3/24/18 *
  
  

  3
• Sketch6995 Posts: 4,495 ✭✭✭✭✭

  September 2017 edited September 2017

  Ccom never sends me any free boxes of Opus X.  NEVER NEVER NEVER.......
  
  Neither does Tony, I guess I'll go post on his wall.

  The higher.......the fewer.  ( Alexander Rozhenko)
  
   What you can't forgive......you will become.

  5
• TNBigfoot68 Posts: 2,810 ✭✭✭✭✭

  September 2017

  That is hilarious , lol @0patience, I think I will start sending you all my complaints in life. Tony it must be your fault that I don't have  cigar in my hand at this moment. Tony, what can you do about the price of gas it is too high. Tony I don't like how fat I am, it must be your fault. 
  On a serious note, sometimes it is just better to laugh at stupidity! 
  

  I was born a fool, and just got bigger!

  3
• Patrickbrick Posts: 8,084 ✭✭✭✭✭

  November 2017

  I will honestly say I have not placed an order with ccom in a while for a few reasons. One of those reasons being delayed shipping, well ccom came through in a big way.  They gave me an offer I could not refuse on Sunday and to my shock Monday morning it has been shipped.  Thank you @timb for the great daily deal, and thank you ccom staff for the fast turnaround!  As Eddie Olczyk says I'm a "happy human".

  "We make a living by what we get, but we make a life by what we give".  Winston Churchill.
  MOW badge received.

  5