Forum May Be Down for a Short Time - Please Read

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  • TRayB
    TRayB Posts: 3,675 ✭✭✭✭✭

    @VegasFrank said:

    @TRayB said:
    Anyone else having a hard time logging in? When I come to the Forum, and click Sign In, it takes me to the page where I enter my credentials, then takes me to my Account screen. From there, I click to get to the Forum, but I'm not signed in, and need to do it again, with the same results: Account Home Page. I think I have figured out a method by scrolling down the links on the left of the Account Home Page, to the Forum link, but the first time I do that, I'm still not signed in and have to do it twice.

    What is your Sign In method? Or do I just need to stay signed in 100% of the time?

    This happened to me the first time I tried to sign in and then it just stopped after eight or nine times

    First time login tonight, but I can not login on my phone yet.

  • TRayB
    TRayB Posts: 3,675 ✭✭✭✭✭

    There must be a size limit on images. I tried to post one and it failed three times. I posted two others successfully, so I checked the file size. The two that worked were just under 3mb, while the on that didn't post was 3.3mb. I resized it to be 2.7mb, and it posted. If you can't get a pic to post, try resizing it.

  • Yakster
    Yakster Posts: 31,462 ✭✭✭✭✭

    There could be something to that, but I use an app Compress Photo Puma on my Android to reduce the file size to make my images load quicker and it seems like I still sometimes have problems.

    Join us on Zoom vHerf (Meeting # 2619860114 Password vHerf2020 )
  • Itsfine
    Itsfine Posts: 20,456 ✭✭✭✭✭

    @Yakster said:
    Cool, I thought that was the edit button for some reason.

    It is the edit button but you edit the URL in the box

    @ScotchnSmoke sux lots of large wéiners. And tons of small ones. 
  • ShawnOL
    ShawnOL Posts: 13,248 ✭✭✭✭✭

    Regardless of the cause, this needs to be fixed ASAP. It's very frustrating.

    Trapped in the People's Communist Republic of Massachusetts.

  • Olekingcole
    Olekingcole Posts: 1,378 ✭✭✭✭✭
    edited October 18

    The main browser I use on my iPhone continues to jump to the bottom of the threads, regardless of how long I wait it doesn't seem to fix itself. The other browsers will let me log into the main site no issues, but when I come to the forum it won't recognize me as logged in. Even if I log in again when the forum loads it seems to log me out.

    Even after posting this it immediately refreshes the page and send me to the bottom of it.

    I don't have problems, just more work to do.

  • TRayB
    TRayB Posts: 3,675 ✭✭✭✭✭

    I still can't get to the Forum on my Android phone, only into my ccom account.

  • Yakster
    Yakster Posts: 31,462 ✭✭✭✭✭
    edited 1:19AM

    For those who are having trouble logging in, it's now a bit of a process. Once you log out of the forum, you need to sign back in, but you're only signed into the Cigar.com site. From there you need to click on Forum on your account page and then click on the Visit The Forum button to log back into the forum. See the screenshots below. You only have to log in once but you have to follow the links below to get back into the forum from the cigar.com site.

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  • TRayB
    TRayB Posts: 3,675 ✭✭✭✭✭

    @Yakster said:
    For those who are having trouble logging in, it's now a bit of a process. Once you log out of the forum, you need to sign back in, but you're only signed into the Cigar.com site. From there you need to click on Forum on your account page and then click on the Visit The Forum button to log back into the forum. See the screenshots below. You only have to log in once but you have to follow the links below to get back into the forum from the cigar.com site.

    ^^^^This is how I have found it to work, but I still cannot log in on my phone. Lunchtime now sucks.

  • silvermouse
    silvermouse Posts: 23,530 ✭✭✭✭✭

    looks like ccom isn't going to fix this mess. Must have fired their techs.

  • ShawnOL
    ShawnOL Posts: 13,248 ✭✭✭✭✭

    @RickRickerRickest ? @TheCigarChick ?

    Trapped in the People's Communist Republic of Massachusetts.

  • OutdoorsSmoke_21191
    OutdoorsSmoke_21191 Posts: 5,449 ✭✭✭✭✭
    edited 3:31PM

    Anyone else running into the issue with typing someone’s handle and it not being recognized? Is the new system working through learning the ‘regulars’? Seems that some are and some aren’t being recognized when typing the user handles.

    Caveat: I use phone 99.9%. PC for Vherf only.

    A good cigar and the open road solve most problems.

  • OmgFrigginMike
    OmgFrigginMike Posts: 566 ✭✭✭✭✭

    @OutdoorsSmoke_21191 said:
    Anyone else running into the issue with typing someone’s handle and it not being recognized? Is the new system working through learning the ‘regulars’? Seems that some are and some aren’t being recognized when typing the user handles.

    Caveat: I use phone 99.9%. PC for Vherf only.

    I haven't noticed it BUT if you were looking for @VegasFrank try @itsfine as he seems to have changed his name.

  • OutdoorsSmoke_21191
    OutdoorsSmoke_21191 Posts: 5,449 ✭✭✭✭✭

    @OmgFrigginMike said:

    @OutdoorsSmoke_21191 said:
    Anyone else running into the issue with typing someone’s handle and it not being recognized? Is the new system working through learning the ‘regulars’? Seems that some are and some aren’t being recognized when typing the user handles.

    Caveat: I use phone 99.9%. PC for Vherf only.

    I haven't noticed it BUT if you were looking for @VegasFrank try @itsfine as he seems to have changed his name.

    Yeah I’m aware. Bul$heet

    A good cigar and the open road solve most problems.

  • cbuck
    cbuck Posts: 9,139 ✭✭✭✭✭

    The only problem I have is having to count posts while scrolling up to the first unread one. IPhone 16.

  • Yakster
    Yakster Posts: 31,462 ✭✭✭✭✭

    @cbuck said:
    The only problem I have is having to count posts while scrolling up to the first unread one. IPhone 16.

    Did you try the address bar trick where you click on the address bar to highlight the link and then hit enter to jump to the lastest message? I haven't tried it on iPhone but it works on Android and PC and saves me counting backwards.

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  • OmgFrigginMike
    OmgFrigginMike Posts: 566 ✭✭✭✭✭

    @Yakster said:

    @cbuck said:
    The only problem I have is having to count posts while scrolling up to the first unread one. IPhone 16.

    Did you try the address bar trick where you click on the address bar to highlight the link and then hit enter to jump to the lastest message? I haven't tried it on iPhone but it works on Android and PC and saves me counting backwards.

    I have tried it and it doesn't seem to work on iPhone at least with Safari browser. I have also just been scrolling back up when on phone.

  • Yakster
    Yakster Posts: 31,462 ✭✭✭✭✭

    @TRayB said:

    @Yakster said:
    For those who are having trouble logging in, it's now a bit of a process. Once you log out of the forum, you need to sign back in, but you're only signed into the Cigar.com site. From there you need to click on Forum on your account page and then click on the Visit The Forum button to log back into the forum. See the screenshots below. You only have to log in once but you have to follow the links below to get back into the forum from the cigar.com site.

    ^^^^This is how I have found it to work, but I still cannot log in on my phone. Lunchtime now sucks.

    Toddington, let me know what kind of phone and what browser you're using and when I get some time I can try and figure it out.

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