--%. Wait what?

WaterDemon · February 2013

Has anyone ever have a hygrometer do this on them? This is brand new out of the box. I just did a salt test, hit the calibrate button and in about a minute this popped up.

Que?

The_Kid · February 2013

nope,, havent seen that hygro either,,, The ones I use have a +/- dial that adjusts the setting/reading,, let us know how it works out guess ya need to pull battery and do it again

Ken_Light · February 2013

Can't salt hurt an electronic?

WaterDemon · February 2013

I even put a brand new battery. I heard Xikar had good customer service, might shoot them an email. I never had any of their meters do this to me though. Odd. On the paper that comes with the meter it states that the "--" is caused by the humidity being under 20% or being over 95%. I placed this with my other meters, and it just stays at "--%" So weird. O.o

Lee.mcglynn · February 2013

Did you try to turn it off then on again??

xmacro · February 2013

I don't think you even need to send them an email; just send the sucker to Xikar with a letter that says it's broke and they replace it

WaterDemon · February 2013

Lee.mcglynn:
Did you try to turn it off then on again??

Yes

Gaetano7890 · February 2013

I have had it happen to me try to shake it and hit all the buttons. I got mine t work ever since.

WaterDemon · February 2013

I emailed Xikar with a that photo^ I took. They got right back to me and stated that some of their hygrometers have had some problems that resulted in the --% thing. They advised me that they are happy to send me a new one free of charge. They are currently fixing the problem though, it had something to do with a bug in the circuit board. Sometime in 2013 it should be all fixed.

WaterDemon · February 2013

Ken Light:
Can't salt hurt an electronic?

Not unless you dump the salt/water on the meter. The salt test does not effect the hygrometer from what they told me.

--%. Wait what?

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