0patience:If you have not started dealing with one of the Ccom people, you are missing out.
Find a rep and stick with them.
One you get a good relationship with the one you are dealing with, stick with them.
They will work with you.
Other than the daily deals, weekend blitz and sprint sale, I don't even use the online part to order.
I email them what I am looking for and get an email back with what they've come up with.
If you work with them, they will work with you.
And I will say this. If the rep you are dealing with isn't meeting your expectations, there are several others at ccom who will.
And once you find the rep who matches your "personality", stick with them.
That may sound odd a little, but will make sense eventually. LOL!
J.S.:I have to be honest I have never tried Ccom for my large orders. I have never asked for a better price but I do place 1 or 2 max orders a year that are well above the 1K mark. I do use ccom for other orders etc. the daily deals are good too. It's not that I would not use them they have great service and I am a little surprised that on a 1K+ order a $30 sampler is the best they can do but it is not really the extras that I care about just the bottom line. I will also say that the 25% mentioned off list prices above while possible is on select items not every purchase could be beaten like that. Check pricing everywhere and then I would just call them and ask. You never know what you might get.