Xikar...

KriegKrieg Posts: 5,083 ✭✭✭
I know alot of talk about Xikar has gone on lately on these boards, so I thought I'd mention what happened yesterday to a buddy of mine at a local cigar event. We were at an event and there was a Xikar rep there and he went up to her and showed his cutter to her. It had a little blemish on the on it (redwood Xi3) and without question she opened up another box and replaced it for him there right on the spot. That was AWESOME.

Comments

  • JZJZ Posts: 827
    Best customer service ever, I was suprised that she took care of it right there. She was easy on the eyes too!
  • ThewelderThewelder Posts: 682 ✭✭
    Delete
  • KriegKrieg Posts: 5,083 ✭✭✭
    JZ:
    Best customer service ever, I was suprised that she took care of it right there. She was easy on the eyes too!
    VERY easy on the eyes...and so was the RP rep! ;)
  • JZJZ Posts: 827
    Thewelder:
    Delete
    ?
  • JKTexJKTex Posts: 92
    Krieg:
    JZ:
    Best customer service ever, I was suprised that she took care of it right there. She was easy on the eyes too!
    VERY easy on the eyes...and so was the RP rep! ;)


    Was it Rocky or Nimish? 

    BTW, you're a brave man to admit that in the open.  Big Smile [:D]
  • PuroFreakPuroFreak Posts: 4,132
    JKTex:
    Krieg:
    JZ:
    Best customer service ever, I was suprised that she took care of it right there. She was easy on the eyes too!
    VERY easy on the eyes...and so was the RP rep! ;)


    Was it Rocky or Nimish? 

    BTW, you're a brave man to admit that in the open.  Big Smile [:D]
    HAHA You beat me to this one! I was about to say the same thing because Nimish just did an event here at my local shop last week.
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