Great customer service!
So as most of us know... Cigar.com is AWESOME! Great selection, great prices, easy site to use and the forum is a hoot and a half! I am one to recognize the service people provide and feel that sometimes compliments are harder to come by than complaints. so here you go....
I got an email yesterday from CCOM about an order for Undercrown Shades that I put in a while back. Apparently PayPal didn't like the order pending for as long as it did (neither do I.... cause I cant freakin wait to try the Shade lol but im perfectly fine waiting for things) due to the sticks being back ordered. So I gave a call to customer service and was helped by someone named Sean... Im sure a few of you know who this guy is. lol!!!! Within a few moments and some stellar customer service, my order was finalized and I was a happy camper! I am now eagerly awaiting the Shades and know that I was well taken care of.
Kudos to all you who work for CCOM! Keep up the awesome work and stellar service you provide! You all rock! :-)