How disappointing to receive such poor customer service from Cigar.com. Ordered 2 weeks ago and supposed to receive 3 day shipping. Not received as of yet. Left 2 messages online with no response. Called customer service and after waiting 20 minutes for the second time, described my issue and was basically told tough ****. So, $273 later, no cigars and no idea where they are. Will be disputing with my CC company - which I told the customer service rep Stella and was told that if I did this, I could never order from them again. Since I never will, this isn't an issue for me.