Unsatisfactory order
Maz
Posts: 1 ✭
Dear Cigar lovers
Did any recently experience any of the below
I have been a client of cigar.com for a while ordering and enjoying the cigars but my last order was disappointing, firstly it was missing one cigar and this happens without notification however they did adjust the price accordingly.
Secondly the cigars I received are miniature in size not fit for an adult and did not reflect value for money.
Thirdly the order included so many marketing for other companies not to my liking as it was not related to the cigars.
Your thoughts .
Regards,,,,
1
Comments
My thoughts? Thank you for providing a wee bit of entertainment on this Saturday morning.
Are you suggesting some cigars are made for children?
I know, You're a big dog and I'm on the list.
Let's eat, GrandMa. / Let's eat GrandMa. -- Punctuation saves lives
It'll be fine once the swelling goes down.
Back orders happen ( Especially during a pandemic)
You ordered the size you got ( hang out here and brush up on your vitola knowledge)
Throw out the marketing crap with the recycle.
If you want to bomb me send it to Tony @0patience
If you are a newbie I got Dem nachos....
Hi DZR
Don't let the wife know what you spend on guns, ammo or cigars.
It’s unfortunate that I have had the same experience. I ordered some Gurkha cigars but what I really expected was OpusX. I wish that they would just send me Opus next time.
Same thing happened to me at weeniewrappers.com.
I you had been a "client for a while", you would know to contact "your rep" by email and they would probably help you square it away.
The miniature cigars, since you did not specifically state what they were, we have to assume that YOU did not read the product description appropriately.
All of the products have the cigar sizes, so that one is on you.
The marketing junk. No duh?
Of course they did. Some of it is probably sub companies or sister companies.
Is it that difficult to just toss the marketing stuff??
I swear, some of these people who come in here complaining, I have to wonder if they actually live in the real world or if they live in their fantasy caves,
Money can't buy happiness, but it can buy cigars and that's close enough.
Thank you for bringing this to our attention. We will all immediately find a new forum.
Trapped in the People's Communist Republic of Massachusetts.
Is this a rating? Or, a review? Inquiring minds want to know.
"If you do not read the newspapers you're uninformed. If you do read the newspapers, you're misinformed." -- Mark Twain
My favorite cigar list here
After reading this, can you imagine what kinda calls customer service here must get?
They must have a lot of patience.....I know I'd be fired in less than ten minutes.
Hey Lindsay @TheCigarChick can you make a contest where one of us could be a guest customer service person? Or better yet have us all do it live on a vherf one Sat night? ...... What could possibly go wrong?
Send in your resume with your next order
Oh! OH!
Pick me! Pick me!
Or @Patrickbrick or @Bob_Luken
We will be the BEST customer service EVER!
Welcome to Ccom, get your **** and get the F** out.
Money can't buy happiness, but it can buy cigars and that's close enough.
Will work for cigars.
I love the thing about miniature cigars.
I don’t know how many times you need to screw up your order till they get Rick Moranis to solve this problem , but buddy you win the game.
@maz
I am committed to your cigar experience. I have PMd my personal address to you. Please send the unused portion of your order to me, priority mail, and I will personally inspect each cigar and test it for quality.
Breaking: Per inside sources, these are believed to be the tiny cigars in question
Frank will smoke those
Frank will smoke a Dutch Masters....I've seen it!
20 bucks...
I’m just mad that every time I place an order they actually take my money……
Maybe this guy has really big hands....
First thing is first: I've shared this thread with some people who work on CCOM in varying capacities, and we all think it's hilarious. Thank you for making us laugh and smile.
Secondly, what makes you think I don't want to use one of those voice changing apps and have first crack at Customer Service under an assumed name? I can do accents, you know...
This would make one heck of a sweepstakes, though, right?
Customer service: Cigar.com, what do you want?
Customer: I'm not happy about my order.
Customer service: And?
Customer: Well, I ordered these and I don't like them.
Customer service: And?
Customer: Well, what are you gonna do about it?
Customer service: Well, who's the idiot that ordered the wrong stuff?
Customer: Are you gonna replace them?
Customer service: Sure, send them back. When we get them, we will check them out, then maybe send you the same stuff you ordered.
Thank you for using customer service. click
Money can't buy happiness, but it can buy cigars and that's close enough.
Don't be ridiculous, those aren't cigars.
F**k You I'm drunk.....
"I never apologize. I'm sorry, but that's just how I am,"-Homer Simpson
Ooohhhh he’s going to fit right in!