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Backordered

how long does it take to get back ordered items 

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  • IndustMechIndustMech Posts: 4,659 ✭✭✭✭✭
    Hard to say. Could be weeks, could be months. I had something that was backordered for 7 months.

    I know, You're a big dog and I'm on the list.
    Let's eat, GrandMa.  /  Let's eat GrandMa.  --  Punctuation saves lives

    It'll be fine once the swelling goes down.

  • BKDogBKDog Posts: 1,229 ✭✭✭✭✭
    @K_johnson1 I don't know how long it will take for you to receive an answer on the forum, but you are welcome to call them at 800.357.9800 to find a quick answer. The C.com staff are always willing to assist you with any questions you have.
    "Love is a dung heap, Betty and I am but a c.o.c.k. that climbs upon it to crow."
  • peter4jcpeter4jc Posts: 15,315 ✭✭✭✭✭
    Usually, you have to wait until they get the cigars in stock again.  That's when they ship them.  Then on top of that, there's the time in transit.  But don't worry, you'll get them when they get them.
    "I could've had a Mi Querida!"   Nick Bardis
  • K_johnson1K_johnson1 Posts: 2
    Thanks a lot 
  • YaksterYakster Posts: 25,527 ✭✭✭✭✭
    Hard to say, most of us don't work here, I'd call or email a rep, you could try andyd@cigar.com.
    I'll gladly bomb you Tuesday for an Opus today. 

                  Join us on the New Zoom vHerf (Meeting # 2619860114 Password vHerf2020 )
  • peter4jcpeter4jc Posts: 15,315 ✭✭✭✭✭
    @K_johnson1

    I just bought a crystal ball on Amazon so I could help you out, but it was backordered.

    Maybe you can tell me when I'll get my crystal ball.

    Thanks a lot.
    "I could've had a Mi Querida!"   Nick Bardis
  • 0patience0patience Posts: 10,665 ✭✭✭✭✭
    How long to get backordered stuff? 
    Until they are no longer backordered.
    But White Owls are pretty popular, so it may be a while.
    In Fumo Pax
    Money can't buy happiness, but it can buy cigars and that's close enough.

    Wylaff said:
    Atmospheric pressure and crap.
  • VegasFrankVegasFrank Posts: 16,586 ✭✭✭✭✭
    I think this dude thought this was the customer service line LOL.
    Don't look ↑
  • 0patience0patience Posts: 10,665 ✭✭✭✭✭
    edited September 2019
    ----- Hello, I want to complain about an order.
    Customer service: About an order? Let me transfer you to Orders.

    ----- Ok.
    Customer service: Orders, how can I help you?
    ----- Yes, one of my orders is backordered.
    Customer service: I'm sorry to hear that, let me transfer you to Backorders.

    ----- Ok.
    Customer service: Backorder Dept. How can we help you?
    ----- My order was backordered. Can you tell me when it will be sent out?
    Customer service: Let's have a look. Do you have your order#?
    ----- Yes, it is 123456
    Customer service: Hmm, ok here it is. Yes, I see.
    ----- I'll have to transfer you to Shipping. Please hold.

    Customer service: Shipping, how can I help you?
    ----- Yes, my order was backordered. I am trying to find out when it will ship.
    Customer service: Oh, this is shipping. You want backorders.
    ----- I WAS JUST TALKING TO THEM! They transferred me to you.
    Customer service: Well sir, we only ship. We don't know when stuff comes in. Let me transfer you to Recieving.

    ----- OMG!
    Customer service: Recieving. How can I help you.
    ----- I am trying to find out when the F*** my backordered stuff will ship!!
    Customer service: Sir, I am trying to help you. There is no need for getting upset.
    ----- I've been transferred several times and no one can give me an answer. 
    Customer service: Let me see if I can help you. What is your order#?
    ----- It is 123456.
    Customer service: Oh, I see the problem. This is backordered.
    ----- I KNOW IT'S BACKORDERED!! That is why I am calling!
    Customer service: Ok, let me transfer you to Orders.
    ----- F*** YOU!!
    *click*
    In Fumo Pax
    Money can't buy happiness, but it can buy cigars and that's close enough.

    Wylaff said:
    Atmospheric pressure and crap.
  • YaksterYakster Posts: 25,527 ✭✭✭✭✭
    We can't really help you, but we can have some fun, especially if you tell us what you ordered.
    I'll gladly bomb you Tuesday for an Opus today. 

                  Join us on the New Zoom vHerf (Meeting # 2619860114 Password vHerf2020 )
  • ShawnOLShawnOL Posts: 8,284 ✭✭✭✭✭
    The answer you're looking for is 4 days, 17 hours and 37 minutes.

    Trapped in the People's Communits Republic of Massachusetts.

  • VegasFrankVegasFrank Posts: 16,586 ✭✭✭✭✭
    September 31st.
    Don't look ↑
  • VegasFrankVegasFrank Posts: 16,586 ✭✭✭✭✭
    ^ Literally me ^
    Don't look ↑
  • danielzreyesdanielzreyes Posts: 8,769 ✭✭✭✭✭
    DZR is that you?
    lol. I heart you af
    "It's plume, bro. Nothing to worry about. Got any Opus?" The suppose to be DZR
  • TheCigarChickTheCigarChick Moderator Posts: 296 admin
    Some of you guys should get into sketch comedy... :D
  • miller65rodmiller65rod Posts: 3,630 ✭✭✭✭✭

    Free Cuba
    "I ain't got no Opus's"
    LLA
    - Lancero Lovers of America
    2016 Gang War (South)
    May I assss u a ?

              
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