Unsatisfactory order

Dear Cigar lovers
Did any recently experience any of the below
I have been a client of cigar.com for a while ordering and enjoying the cigars but my last order was disappointing, firstly it was missing one cigar and this happens without notification however they did adjust the price accordingly.
Secondly the cigars I received are miniature in size not fit for an adult and did not reflect value for money.
Thirdly the order included so many marketing for other companies not to my liking as it was not related to the cigars.
Your thoughts .
Regards,,,,
Comments
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@Maz said:
Dear Cigar loversDid any recently experience any of the below
Secondly the cigars I received are miniature in size not fit for an adult
Your thoughts .
Regards,,,,
Are you suggesting some cigars are made for children?
I know, You're a big dog and I'm on the list.
Let's eat, GrandMa. / Let's eat GrandMa. -- Punctuation saves livesIt'll be fine once the swelling goes down.
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Back orders happen ( Especially during a pandemic)
You ordered the size you got ( hang out here and brush up on your vitola knowledge)
Throw out the marketing crap with the recycle.If you want to bomb me send it to Tony @0patience
If you are a newbie I got Dem nachos....5 -
Hi DZR
Don't let the wife know what you spend on guns, ammo or cigars.
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It’s unfortunate that I have had the same experience. I ordered some Gurkha cigars but what I really expected was OpusX. I wish that they would just send me Opus next time.
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@Maz said:
Dear Cigar loversDid any recently experience any of the below
I have been a client of cigar.com for a while ordering and enjoying the cigars but my last order was disappointing, firstly it was missing one cigar and this happens without notification however they did adjust the price accordingly.
Secondly the cigars I received are miniature in size not fit for an adult and did not reflect value for money.
Thirdly the order included so many marketing for other companies not to my liking as it was not related to the cigars.
Your thoughts .
Regards,,,,
Same thing happened to me at weeniewrappers.com.
Hey, you gonna eat the rest of that corndog?5 -
I you had been a "client for a while", you would know to contact "your rep" by email and they would probably help you square it away.
The miniature cigars, since you did not specifically state what they were, we have to assume that YOU did not read the product description appropriately.
All of the products have the cigar sizes, so that one is on you.The marketing junk. No duh?
Of course they did. Some of it is probably sub companies or sister companies.
Is it that difficult to just toss the marketing stuff??I swear, some of these people who come in here complaining, I have to wonder if they actually live in the real world or if they live in their fantasy caves,
In Fumo Pax
Money can't buy happiness, but it can buy cigars and that's close enough.Wylaff said:Atmospheric pressure and crap.2 -
Thank you for bringing this to our attention. We will all immediately find a new forum.
Trapped in the People's Communist Republic of Massachusetts.
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Is this a rating? Or, a review? Inquiring minds want to know.
WARNING: The above post may contain thoughts or ideas known to the State of Caliphornia to cause seething rage, confusion, distemper, nausea, perspiration, sphincter release, or cranial implosion to persons who implicitly trust only one news source, or find themselves at either the left or right political extreme. Proceed at your own risk.
"If you do not read the newspapers you're uninformed. If you do read the newspapers, you're misinformed." -- Mark Twain0 -
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After reading this, can you imagine what kinda calls customer service here must get?
They must have a lot of patience.....I know I'd be fired in less than ten minutes.Hey Lindsay @TheCigarChick can you make a contest where one of us could be a guest customer service person? Or better yet have us all do it live on a vherf one Sat night? ...... What could possibly go wrong?
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@ForMud said:
After reading this, can you imagine what kinda calls customer service here must get?
They must have a lot of patience.....I know I'd be fired in less than ten minutes.Hey Lindsay @TheCigarChick can you make a contest where one of us could be a guest customer service person? Or better yet have us all do it live on a vherf one Sat night? ...... What could possibly go wrong?
Send in your resume with your next order
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@ForMud said:
After reading this, can you imagine what kinda calls customer service here must get?
They must have a lot of patience.....I know I'd be fired in less than ten minutes.Hey Lindsay @TheCigarChick can you make a contest where one of us could be a guest customer service person? Or better yet have us all do it live on a vherf one Sat night? ...... What could possibly go wrong?
Oh! OH!
Pick me! Pick me!
Or @Patrickbrick or @Bob_Luken
We will be the BEST customer service EVER!Welcome to Ccom, get your **** and get the F** out.
In Fumo Pax
Money can't buy happiness, but it can buy cigars and that's close enough.Wylaff said:Atmospheric pressure and crap.7 -
I love the thing about miniature cigars.
I don’t know how many times you need to screw up your order till they get Rick Moranis to solve this problem , but buddy you win the game.
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I am committed to your cigar experience. I have PMd my personal address to you. Please send the unused portion of your order to me, priority mail, and I will personally inspect each cigar and test it for quality.
@ScotchnSmoke sux lots of large wéiners. And tons of small ones.1 -
@EgoBoundary said:
I love the thing about miniature cigars.I don’t know how many times you need to screw up your order till they get Rick Moranis to solve this problem , but buddy you win the game.
Breaking: Per inside sources, these are believed to be the tiny cigars in question
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@Cam_91 said:
@EgoBoundary said:
I love the thing about miniature cigars.I don’t know how many times you need to screw up your order till they get Rick Moranis to solve this problem , but buddy you win the game.
Breaking: Per inside sources, these are believed to be the tiny cigars in question
Frank will smoke those
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Frank will smoke a Dutch Masters....I've seen it!
I'm still troubled by what I did for that Klondike bar...5 -
I’m just mad that every time I place an order they actually take my money……
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Maybe this guy has really big hands....
@ScotchnSmoke sux lots of large wéiners. And tons of small ones.4 -
First thing is first: I've shared this thread with some people who work on CCOM in varying capacities, and we all think it's hilarious. Thank you for making us laugh and smile.
Secondly, what makes you think I don't want to use one of those voice changing apps and have first crack at Customer Service under an assumed name? I can do accents, you know...
This would make one heck of a sweepstakes, though, right?
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Customer service: Cigar.com, what do you want?
Customer: I'm not happy about my order.
Customer service: And?
Customer: Well, I ordered these and I don't like them.
Customer service: And?
Customer: Well, what are you gonna do about it?
Customer service: Well, who's the idiot that ordered the wrong stuff?
Customer: Are you gonna replace them?
Customer service: Sure, send them back. When we get them, we will check them out, then maybe send you the same stuff you ordered.
Thank you for using customer service. clickIn Fumo Pax
Money can't buy happiness, but it can buy cigars and that's close enough.Wylaff said:Atmospheric pressure and crap.8 -
@Cam_91 said:
@EgoBoundary said:
I love the thing about miniature cigars.I don’t know how many times you need to screw up your order till they get Rick Moranis to solve this problem , but buddy you win the game.
Breaking: Per inside sources, these are believed to be the tiny cigars in question
Don't be ridiculous, those aren't cigars.
F**k You I'm drunk.....
"I never apologize. I'm sorry, but that's just how I am,"-Homer Simpson4 -
@FIRERAT said:
@Cam_91 said:
@EgoBoundary said:
I love the thing about miniature cigars.I don’t know how many times you need to screw up your order till they get Rick Moranis to solve this problem , but buddy you win the game.
Breaking: Per inside sources, these are believed to be the tiny cigars in question
Don't be ridiculous, those aren't cigars.
Ooohhhh he’s going to fit right in!
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