Tim B is awesome

robbyras
robbyras Posts: 5,487 ✭
in General Discussion
I won't go into specifics, but the Customer Service here is really second to none... Thanks again for taking care of me Tim!

Comments

  • Bombay
    Bombay Posts: 1,207 ✭
    It's the Beard!
  • lilwing88
    lilwing88 Posts: 2,812 ✭✭✭
    In The Beard we trust.
    Guns don't kill people, Daddies with pretty daughters do…..
  • brianetz1
    brianetz1 Posts: 4,134 ✭✭✭
    i hope the beard takes care of me as well as the rest of you......I sent him a challenging request.
  • ddubridge
    ddubridge Posts: 3,978 ✭✭✭
    All hail The Beard
  • Ken_Light
    Ken_Light Posts: 3,537 ✭✭✭
    In other news, water is wet lol
    ^Troll: DO NOT FEED.
  • robbyras
    robbyras Posts: 5,487 ✭
    Ken Light:
    In other news, water is wet lol
    I'm gonna change my screen name to Captain Obvious
  • twistedstem
    twistedstem Posts: 3,912 ✭✭✭✭✭
    i have only had to contact them once about a problem ihad.but was settled quickly and efficiently by the customer service department.from what i see this is the rule not the exception....
    no matter where you go, there you are.

  • beatnic
    beatnic Posts: 4,133 ✭
    The Beard grows on you.
  • catfishbluezz
    catfishbluezz Posts: 7,000 ✭✭✭
    Service here rules... Always has, they are the best for a reason
  • Rhamlin
    Rhamlin Posts: 9,138 ✭✭✭✭✭
    They do not like unhappy customers.
  • Amos_Umwhat
    Amos_Umwhat Posts: 9,855 ✭✭✭✭✭
    beatnic:
    The Beard grows on you.
    oy!
    "If you do not read the newspapers you're uninformed.  If you do read the newspapers, you're misinformed." --  Mark Twain
  • madurofan
    madurofan Posts: 6,218 ✭✭✭
    He hooked me up yesterday as well ... he is the only place I buy cigars only. Not just Cigar.com but Tim-meh specifically
  • fla-gypsy
    fla-gypsy Posts: 3,023 ✭✭
    The Beard is the best in the business and Ccom will make you glad you had a problem when they are done with you. I have never had better service from any cigar retailer.
  • curtpick
    curtpick Posts: 2,757 ✭✭✭
    They sent me the wrong Stogie once. I called them. And it was kind of like an "oh well" we will make a note of it on your next order. Hullooooo... it's been 15 orders ago. Other than that absolutely top knotch. And it wasn't Tim, it was a gal. My fault I should have called back . Still gota love this place !
    Family, Friends, Golf, Cigars, Fine Whiskey, Good beer.... is there anything else ?  Follow on instagram @crguy1961
  • kuzi16
    kuzi16 Posts: 14,625 ✭✭✭✭
    beatnic:
    The Beard grows on you.
    I see what you did there.

    Kuzi's Forum Links Page
  • brianetz1
    brianetz1 Posts: 4,134 ✭✭✭
    tim b and andy d are awesome.
  • mmccartneydc
    mmccartneydc Posts: 3,413 ✭✭✭
    brianetz1:
    tim b and andy d are awesome.
    +1
  • phobicsquirrel
    phobicsquirrel Posts: 7,343 ✭✭✭
    Yeah the beard is all powerful in the ways of helping us out. Though I haven't put an order in for some time, hopefully he hasn't black listed me yet ...
  • timb
    timb Posts: 353 ✭✭✭

    Dearest Forum Dudes (and ladies... ),  I really appreciate the kind words.  Sorry if I have been hard to get ahold of lately.  We've seen an increase in traffic this past week and some staffing problems.  Those two things combined = Beard not so quick to reply.

    If anyone has any questions or any unresolved emails, feel free to contact me now and I'll get back to you ASAP!

    Thanks all!  Have a smokey weekend!

  • Rain
    Rain Posts: 8,958 ✭✭✭
    All hail The Beard!
  • ddubridge
    ddubridge Posts: 3,978 ✭✭✭
    Rain:
    All hail The Beard!
    Wait...I already said that. Are you trying to troll me again. Lol.
  • bbass2
    bbass2 Posts: 1,059 ✭✭
    Andy is underrated! Gotta love the beard tho, and I can't help but think he looks like Charlie Day when I see the pic in the catalog lol.
  • Rain
    Rain Posts: 8,958 ✭✭✭
    ddubridge:
    Rain:
    All hail The Beard!
    Wait...I already said that. Are you trying to troll me again. Lol.
    that can be arranged..
  • ddubridge
    ddubridge Posts: 3,978 ✭✭✭
    Rain:
    ddubridge:
    Rain:
    All hail The Beard!
    Wait...I already said that. Are you trying to troll me again. Lol.
    that can be arranged..
    Don't even think about it.

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