Ccom site problems?

Itsfine

Dang

Vision

Triple?

silvermouse

I am distracted by the flag that shows up every time I pause typing. I don't need to be told that my post is still right in front of me, unfinished. While I typed the above sentence the 'draft saved' flag has popped up at least ten times. Stupid addition.

edit: speaking of stupid additions:

Yakster

Possible culprit

Itsfine

Don't park in the driveway!

EgoBoundary

@VegasFrank said:
Dang

And that is how you get to 11k posts

TheCigarChick

@Yakster said:
I've been noticing double posts in PMs today, I'm going to PM @TheCigarChick about this.

I also noticed that Auto Save was enabled on the site really recently, that could be related.

Stand by.

Hey All -

I've got a ticket in internally about this, but my suspicions is it has to do with settings imposed on us by VanillaX, which is the company/server which technically "owns" the Forum. A note to their Help Desk was placed as well, as they should be able to remove the auto-save.

As I've typed this quick message I've seen a "Draft saved at x:xx am" message 10 times, and holy hell is that bloody annoying!

-Lindsay

silvermouse

Thank you.

Jrflickster

Thxs

TheCigarChick

UPDATE
I've spoken to a Tech at Vanilla and this is all in relation to a software update they released on Monday, which has a few bugs. The auto-save issue is actually their top priority, as it's impacting all of their forum accounts. I've been told that they don't have a work-around, but it's the problem they're attacking first due to the poor user experience.

silvermouse

Another bug is not clearing the "new" flag after a thread has been read until the page is reloaded.

Yakster

Thanks @TheCigarChick!

Bob_Luken

I’m using my phone for the first time in a long time to access the forum. (New phone) I’ve noticed a few things I’d like to ask but seems like there was a thread that had some discussion and info on different ways of navigating this forum On different devices. Anybody remember what that thread was called?

silvermouse

Remember when software used to be beta tested and debugged before release?

Yakster

@Bob_Luken said:
I’m using my phone for the first time in a long time to access the forum. (New phone) I’ve noticed a few things I’d like to ask but seems like there was a thread that had some discussion and info on different ways of navigating this forum On different devices. Anybody remember what that thread was called?

I looked in my 103 bookmarks and didn't find anything helpful.

Maybe start a new thread?

peter4jc

It may have been tucked in a thread where Marty was asking about issues he was having with his phone. AFAIK, that's the only way he accesses the forum.

Yakster

Good point, Peter. There are several good candidates in threads that Marty has started: https://forum.cigar.com/profile/discussions/jlmarta

Jrflickster

I'm fairly useless as you all know but I only use my phone to access the forum so I will point out that some options are hidden unless you flip your phone sideways/landscape.

Itsfine

That ^ was my agree. Interpret it as you wish.

Vision

Hello > @VegasFrank said:

That ^ was my agree. Interpret it as you wish.

I thought the same thing before reading your post! 😂

Yakster

Fingers crossed, the multiple post issue in PM, and the dreaded auto save in the forum posts seems to be resolved. Cautiously optimistic this is behind us, thanks @TheCigarChick.

TheCigarChick

@Yakster said:
Fingers crossed, the multiple post issue in PM, and the dreaded auto save in the forum posts seems to be resolved. Cautiously optimistic this is behind us, thanks @TheCigarChick.

peter4jc

All hail Lindsay! All hail Lindsay!

All kidding aside, we appreciate any and all help you can bring us. Before your arrival, we had no allies in our forum struggles. Thanks!

silvermouse

Oh, the persistent until reload "new" flag is back. Looks like the overzealous draft saved notice is gone though. Grateful for that.

silvermouse

@silvermouse said:
Oh, the persistent until reload "new" flag is back. Looks like the overzealous draft saved notice is gone though. Grateful for that.

Itsfine

@silvermouse said:

@silvermouse said:
Oh, the persistent until reload "new" flag is back. Looks like the overzealous draft saved notice is gone though. Grateful for that.

So you fixed that new flag problem Edward? I'm still getting it

silvermouse

It went away, then returned, and now has gone away again. Que sera, sera.

Itsfine

@silvermouse said:
It went away, then returned, and now has gone away again. Que sera, sera.

Not for me. Looks like my browser will reload a page if I hit the back button after a certain amount of time has elapsed, but otherwise the new markers are staying. At least for me.

Yakster

Happens to me on my computer once in a while. Mostly refreshes and is fine.

Yakster

@Bob_Luken said:
I’m using my phone for the first time in a long time to access the forum. (New phone) I’ve noticed a few things I’d like to ask but seems like there was a thread that had some discussion and info on different ways of navigating this forum On different devices. Anybody remember what that thread was called?

Bob, now that the site is working well were you able to find a helpful thread from the link I posted to Edward's posts? Several looked like they might be related. I hope you've resolved your phone issues.